self storage faq

SubTropolis Storage: Self Storage FAQ

How easy is it to find the perfect vehicle storage space near you? SubTropolis Storage aims to make the process simple for you—from browsing available spaces and renting online to moving in your vehicle on the first day of your rental period. Take a moment to look through our complete self storage FAQ to get a good understanding of the storage process, as well as SubTropolis Storage’s rules for renters. Begin your storage journey here!

vehicle storage in Kansas City, MO

What vehicle storage features does your facility have?

When you store with SubTropolis Storage, you are receiving the best possible storage space to protect your vehicle through changing Kansas City seasons. Here are the features you can expect at our facility on Northeast Underground Drive:

  • RV Storage, Boat Storage, & Vehicle Storage
  • Wide Storage Aisles
  • Assisted Parking Service
  • Underground Storage Protects from Weather & Natural Disasters
  • Climate-Controlled Vehicle Storage
  • Dehumidified Vehicle Storage
  • Fire Sprinklers Throughout Facility
  • Completely Paved
  • Bright Lights in Well-Lit Facility
  • 24/7 Recording Cameras
  • Alarmed Storage Rooms
  • Security Department Patrolling 24/7
  • Restricted Access by Appointment Only
  • Long-Term Storage Discounts Available
  • Electricity Available Upon Request (Additional Charge)
  • RV Park ‘n’ Protect – Tenant Property Protection

Is a protection plan required for storing at SubTropolis Storage?

Yes, at SubTropolis Storage, we require all tenants to have a protection plan for their storage spaces. You have the option to provide your own insurance proof at checkout, or you can select from our range of protection plans. We offer several choices to fit diverse needs, so please feel free to consult with our storage experts to find the plan that’s right for you.

How can I pay my bill online?

To pay your bill online at SubTropolis Storage, simply go to our website and click the “Pay Bill” button. Log in to your account, select the storage space for which you need to pay, and follow the steps. You also have the option to prepay for future months for added convenience.

What if I need assistance after business hours?

If you encounter any issues after business hours, you can reach SubTropolis Storage by calling (816) 455-0168 and pressing 1 to speak with a representative. Alternatively, email us at or use the contact form on our website. We also offer chat support on our website for immediate assistance.

Does SubTropolis Storage offer short-term rentals?

Absolutely! SubTropolis Storage offers flexible month-to-month rentals, so you’re not locked into a long-term contract. Whether you need vehicle storage for a short period or a longer term, we can accommodate your needs.

Are there any discounts available?

SubTropolis Storage is pleased to offer various discounts to support our tenants. Seniors aged 65+ qualify for a 5% monthly discount, while active military members receive a 10% monthly discount as our way of saying thanks. Plus, our referral program benefits both you and your friend with a $50 discount on your next storage rental.

Can I access my stored vehicle anytime?

Access to SubTropolis Storage is by appointment only during the following access hours:

  • Monday-Friday: 8 Am – 4 PM
  • Saturday: 9 AM – 12 PM

Have we answered all your questions?

At SubTropolis Storage, our goal is to make your storage experience as clear and straightforward as possible. If there’s anything more you need clarification on, please contact us directly.

Secure Your Vehicles with the Best in KC!

Ready to make space around your property by storing away your vehicles? At SubTropolis Storage, we pride ourselves on offering a wide array of storage options to meet the diverse needs of our tenants. Our facility boasts indoor climate-controlled storage spaces for even your largest of vehicles. Whether you need only a few square feet for a motorbike or you are looking to store your state-of-the-art RV, our facility offers you incomparable protection.

Safety is a top priority, and our underground facility is secured with appointment-only access and 24/7 surveillance cameras to ensure the utmost security for your stored items. Additionally, we understand the value of customer service, which is why our knowledgeable team is always on hand to assist you with any needs or questions you might have. With our easy online bill payment system and flexible month-to-month leasing options, SubTropolis Storage stands out as not just a storage facility, but a comprehensive storage solution for residents and businesses in the Kansas City area. Find your storage space today!

rent now button